We understand that making purchases online involves a great deal of trust on your part; we take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the personally identifiable information ("PII") you provide us. (PII includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address.)
As a visitor to Aloha Top Ten Web site, www.alohatopten.com, you have the right to understand our information privacy practices prior to providing Aloha Top Ten with any of your PII.
What information we collect
Aloha Top Ten only collects PII that you voluntarily provide to us.
How we use your information
Aloha Top Ten uses your PII only for the purpose of responding to and fulfilling your requests for Aloha Top Ten travel products and services.
Who we share your information with
Aloha Top Ten will only share your PII with our authorized travel service providers, and only as necessary in order to complete a transaction that you specifically request. Aloha Top Ten does not sell or rent your PII to anyone.
Information collected about you
Aloha Top Ten collects personally identifiable information ("PII") about you that you specifically and voluntarily provide. PII includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address.
On all Aloha Top Ten pages that collect PII, we specifically describe what information is required in order to provide you with the product or service you have requested.
When someone other than yourself is accompanying you on travel purchased through Aloha Top Ten, we may collect PII and travel preferences about that individual. You should obtain the consent of other individuals prior to providing Aloha Top Ten with their full names, contact numbers, and travel preferences, as they will be unable to directly access our systems to view or change any information you provide on their behalf.
Travel purchase information
Aloha Top Ten collects the billing address of the credit card that is used to purchase travel. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for travel purchased through Aloha Top Ten. For additional information on Aloha Top Ten commitment to protecting your credit card security click here.
Travel Arranger information
Aloha Top Ten offers you the ability to authorize others to make and purchase travel arrangements on your behalf and allows you to become an authorized Travel Arranger for other Aloha Top Ten members. If you elect to participate in this service, Aloha Top Ten will collect the e-mail address of the person you are authorizing to make travel arrangements on your behalf or for whom you are requesting authorization to make travel arrangements.
Aloha Top Ten has partnered with reputable third parties to offer our members and site visitors a variety of products and services. All travel services throughout Aloha Top Ten that are provided by a third-party partner are described as such. Although we only work with reputable third parties, our business partners may have different privacy policies and practices than Aloha Top Ten. We encourage you to review our business partners' privacy policies to further understand their procedures for collecting, using, and disclosing your information.
Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance with viewing your itinerary, logging on to Aloha Top Ten, or accessing your account.
Sharing your information
Aloha Top Ten does not sell or rent your PII to anyone.
We only provide information about travel either reserved or purchased on Aloha Top Ten to third parties that provide services or functions on behalf of Aloha Top Ten. Our service providers need information about your traveler profile, as well as your credit card information, to process and confirm your travel reservation. These service providers will disclose information about your traveler profile to hotel, airline, cruise, and/or car rental suppliers whose products you have purchased. Like any other travel agent, this information must be shared with our travel suppliers to confirm your reservation and travel preferences. Although Aloha Top Ten offers travel products from hotel, airline, cruise, and car rental suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without your permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers whose products you purchase on Aloha Top Ten. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed reservation.
In the event that you make a new, or update an existing, travel reservation by calling our toll-free number, your information may be accessed by a third-party service provider, as necessary, to respond to your request for customer service.
Our legal obligations
Aloha Top Ten may be required by law to disclose information you have provided in obtaining our travel products or services. Aloha Top Ten may also disclose information against someone who poses a threat to Aloha Top Ten interests (such as customer fraud) or whose activities could bring harm to others.
Other Web sites
There are several places throughout Aloha Top Ten that may link you to other Web sites that do not operate under Aloha Top Ten information privacy practices. When you click through to these Web sites, Aloha Top Ten information privacy practices no longer apply. We recommend that you examine the privacy statements for all third party Web sites to understand their procedures for collecting, using, and disclosing your information.
Each time you purchase travel through Aloha Top Ten, or change or cancel a confirmed travel reservation, you will receive confirmation of your travel itinerary via e-mail. In the event that your travel plans are disrupted because of mechanical, weather, or carrier business conditions, Aloha Top Ten may contact you to inform you of these disruptions and help you make alternative travel arrangements.
Changes to the Aloha Top Ten Tours Privacy Statement
This Privacy Statement was produced and posted on Aloha Top Ten on September 7, 2004. Aloha Top Ten reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how Aloha Top Ten will use your PII, Aloha Top Ten will prominently post such changes prior to implementing the change.
Regardless of later updates, we will abide by the information privacy practices described in this Privacy Statement at the time you provided us with your information.
If you have questions about our Privacy Statement, please e-mail us.
Contacting Aloha Top Ten
We want to make sure you have control over your online travel experience as an Aloha Top Ten customer, from planning and purchasing your travel to protecting your personal information.
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